Reti Italia S.p.A. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information through our online platform, our site, and this service.
Data Controller
The data controller responsible for the processing of your personal data is Reti Italia S.p.A., located at 187 Via Nazionale, Rome, Lazio, 00184, Italy.
Information We Collect
We may collect various types of information when you use our site or this service. This can include:
- Information you provide directly to us, such as when you register for an account, subscribe to services, make a purchase, contact customer support, or participate in surveys or promotions. This information may include your name, address, contact details, payment information, and service preferences.
- Information collected automatically when you use our site, such as your IP address, browser type, operating system, referring URLs, pages visited, and links clicked. We may also collect data about your usage patterns and interactions with our online platform.
- Information obtained from other sources, such as public databases, marketing partners, or other third parties, where permitted by law.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services and online platform.
- Processing transactions and fulfilling your requests.
- Communicating with you about your account, services, or important updates.
- Personalizing your experience on our site.
- Marketing and advertising our products and services, including sending promotional communications where we have a lawful basis to do so.
- Analyzing usage trends and preferences to understand how our services are used.
- Detecting, preventing, and addressing technical issues and security incidents.
- Complying with legal obligations and enforcing our terms and policies.
Legal Basis for Processing
We process your personal data based on several legal grounds, including:
- The necessity of processing to perform a contract with you or to take steps at your request before entering into a contract.
- Our legitimate business interests, provided these do not override your fundamental rights and freedoms. For example, improving our services, marketing, and preventing fraud.
- Your consent, which you can withdraw at any time.
- Compliance with a legal obligation.
- Protecting your vital interests or the vital interests of another natural person.
Data Sharing and Disclosure
We may share your information with third parties under certain circumstances:
- With service providers who perform services on our behalf, such as payment processing, data analysis, marketing, and customer support. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- With affiliated companies within the Reti Italia S.p.A. group for internal business purposes.
- In response to legal process, such as a subpoena or court order, or when required by law.
- To protect our rights, property, or safety, or the rights, property, or safety of others.
- In connection with a merger, sale of assets, or other business transaction, provided the receiving party agrees to protect your information in a manner consistent with this policy.
- With your consent or at your direction.
We do not sell your personal data to third parties.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Rights
Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data. These rights may include:
- The right to access your personal data.
- The right to request rectification of inaccurate or incomplete data.
- The right to request erasure of your personal data.
- The right to restrict the processing of your personal data.
- The right to object to the processing of your personal data.
- The right to data portability.
- The right to withdraw consent at any time where processing is based on consent.
- The right to lodge a complaint with a supervisory authority.
To exercise these rights, please contact us in writing using the address provided in the "Data Controller" section of this policy. We will respond to your request in accordance with applicable law.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our site and online platform to collect information about your browsing activities, improve your user experience, and analyze how our services are used. You can manage your cookie preferences through your browser settings.
Children's Privacy
Our site and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the revised policy will be effective when posted. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us in writing at:
Reti Italia S.p.A.
187 Via Nazionale
Rome, Lazio, 00184
Italy